Class 10 Unit 1 – Communication Skills Important Question Answer

Class 10 – Unit 1 Communication Skills 50+ most important question answer

1. What is Communication?

Answer: The word communication is derived from latin word Communis or Communicare, which means to
make common, i.e. to share. Communication means exchange of ideas, thoughts, opinions, information, messages, feelings, emotions etc.

2. What is Communication Process?

Answer : The process of sending and receiving messages through verbal or nonverbal means including speech or oral
communication, writing or written communication, signs, signals, and behaviour is called Communication Process.

3. What are the different forms of communication? or What are the different types of communication?

Answer: (i). Verbal Forms – communicating orrally.

(ii) Non-verbal form (communicating using body language, gestures or tone and pitch)

(iii) Written form – communicating via handwritten or printed information.

(iv) Visual form – communicating via pictures, logos, posters, maps or charts, etc.

4. What is verbal communication?

Answer: The style of communication in which you interact with others through words i.e. orally called Verbal Communication, It is an interactive form of communication.

5. What are the pros / advantages of verbal communication?

Answer: Verbal communication has following pros / advantages

  • It is straightforward to express the feelings.
  • It is interactive form of communication.
  • It is speedy form of communication.
  • Easy to give instant feedback.
  • Preferred form for maintaining relationships.

6. What are the cons / disadvantages of Verbal Communication?

Answer: Verbal communication has the following cons / disadvantages

  • Not easy to communicate to people of different region or language.
  • It require proximity.
  • No permanent records.
  • Not possible to represent legally or officially.
  • It is not a complete form of communication.
  • There are emotional barriers.

7. What is non-verbal communication?

Answer: The process of wordless communication i.e. sending and receiving wordless message between people using body language, gestures and voice-tones, etc., called Non-verbal communication.

8. What are the pros of non-verbal communication?

Answer: Non-Verbal communication has the following pros / advantages

  • Very easy to demonstrate.
  • Very useful for conveying message where verbal is unable to reach.
  • No language barriers.
  • Conveys the messages very fast.

9. What are the cons / disadvantages of non-verbal communication?

Answer: Non-Verbal communication has the following cons / disadvantages

  • Non-verbal communication is not suitable for lengthy messages.
  • It is an incomplete form of communication.
  • Chances of misinterpretation by the receiver.
  • Regional and cultural differences are barriers for non-verbal communication.

10. What is Visual communication?

Answer: Communicating by using non-verbal medium such as posters, logos, visual aids, sign-boards, headings, etc. called Visual Communication.


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Class 10 – Communication Skills 50+ most important question answer

11. What are the pros / advantages of Visual Communication?

Answer: Visual communication has the following pros / advantages

  • It reinforces other forms of communication.
  • It can explain things in the way which are not possible through words.
  • It clears the barrier of qualification or language.

12. What are the cons / disadvantages of Visual Communication?

Answer: Visual communication has the following cons / disadvantages –

  • Expansive medium of communication.
  • Require specialised storing i.e. specific place and specific form of storage.
  • It is a time consuming i.e. all forms of visual aids consume time for their preparation.

13. What do you mean by Written Communication?

Answer: Conveying messages or information through written means is known as written communication. Eg. Letter, Mail, etc.

14. What are the pros / advantages of Written Communication?

Answer: Written communication has the following pros / advantages

  • It can be recorded and stored permanently.
  • It has a legal standing than other forms of communication.
  • It facilitates re-use.
  • It can be produced in bulk or duplicated multiple times.
  • It is suitable for lengthy message and information.
  • It conveys sincerity.
  • All its copies are identical.

15. What are the cons / disadvantages of Written Communication?

Answer: Written communication has the following cons / disadvantages

  • It is costly.
  • It is time consuming i.e. not an instant from of communication.
  • It has a barrier of qualification / languages.
  • It require a specific form of storage, so it is costly.

16. Give examples of all forms of communication.

Answer: – Examples of different types of communication are –

  • Verbal / Oral Communication – Meeting, Teleconference, Informal Talk, Video Conference, Oral presentation, Discussions, Telephonic talk, Public speaking, Lecture.
  • Non-verbal Communication – Facial expressions, Tone of voice, Body Language, Hand movement, Gestures, Proximity, Warmth in appearance, Enthusiasm, Mood.
  • Visual Communication – Logos, Signboards, Signs, Signals, Charts, Graphs, Images, Pictures, Illustrate, Cartoons animations..
  • Written Communication – Letter, Email, Fax, Magazine, Article, Book, Document, Reports, Notices, Newsletter, Business card, Media release, Legal documents, Manuals.

17. What is body language?

Answer: – Body language is an aspect of non – verbal communication where physical behaviour is used (as opposed to or in addition to words) to convey information. Body language includes:

  • facial expressions posture
  • gestures
  • touch
  • the use of space
  • eye movement

It’s also known as “kinesics”/ kinaesthetics.

18. What are the do’s of body language?

Answer: – Do’s of body language –

  • Make Eye Contact
  • Have a firm handshake
  • Check your facial expression.
  • Be natural with your gestures.
  • Maintain a receptive posture.
  • Refrain from sending mismatched messages
  • Watch for actions that can be taken for defensiveness.
  • Don’t appear disengaged.


19. What are the dont’s of body language?

Answer: – Dont’s of body language –

  • Rubbing your hands together during an important meet up
  • Leaning back while meeting with a friend or close colleague.
  • Crossing your arms during an interesting conversation.
  • Not making eye contact.
  • Making too much eye contact.
  • Fidgeting.
  • Touching your face too often.

20. What are the learning objectives of effective communication?

Answer: – Learning objective of effective communications are

  1. Sending, receiving and understanding the message or information
  2. Development of Interpersonal Skills
  3. To express effectively with maximum efficiency

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Class 10 – Communication Skills 50+ most important quiz

21. What is Communication Cycle?

Answer: – Communication cycle is the process by which a message is sent by one individual, and it passes through a chain of recipients.

22. What are the Elements of Communication?

Answer: – Elements of Communication are – (a) Sender (Communicator) , (b) Receiver , (c) Message , (d) Communication Channel , (e) Response / feedback.

23. What is Feedback? Why feedback is important in communication?

Answer: – Feedback ensures the successful delivery of message. Feedback completes a two-way communication.

Feedback is important as it ensures the success and effectiveness of communication. Without feedback, the sender cannot find if the message intended has been successfully delivered with the same intent.

24. What are the characteristics of Feedback?

Answer: – Feedback has following characteristics :

a) Intention

b) Specific

c) Fair and Non-judgmental

d) Timeliness

e) Usefulness

f) Clarity

25. What are different types of Feedback?

Answer: – Feedback can be in various forms and types. These are

a) Formal & Informal Feedback

b) Descriptive and Non-descriptive Feedback

c) Specific and Non-specific Feedback.

26. What do you mean by Formal & Informal Feedback?

Answer: Formal Feedback – In formal feedback, receiver gives the feedback in the preset format or structure. It has many predefined points and has a specific blueprint. It takes times to construct.

Informal Feedback – is an instant feedback and does not stick to a specific structure. Such as instant comments given by listener or audience. Eg. Good, Sorry, etc.

27. What do you mean by Descriptive & Non-Descriptive Feedback?

Answer: Non-Descriptive Feedback – The feedback which conveys meaningful specific response but does note give detailed descriptions, called Non-Descriptive Feedback. Eg.

“In your homework, index needs to rewrite”

Descriptive Feedback – A feedback which provides meaningful information in a detailed, expressive manner and also contained some suggestions etc, called Descriptive Feedback. Eg.

“In your homework, you have not written the index properly. You need to mention the data, chapter number and chapter name”

28. What is Specific & Non-Specific Feedback?

Answer: Specific Feedback – The specific feedback talks about a thing or a point particularly without taking about a general overview. Example-

“I like your story. It is good”

Non-Specific Feedback – In Non-Specific feedback, they talks about everything while giving a general overview. It does not pinpoint a specific thing / feature. Eg.

“I like the way you described your super hero character. It makes me feel like I know him very well. It is good. I love your story.”

29. What is a Effective Communication?

Answer: Effective communication is a two-way communication process where both parties (i.e. sender and receiver) have right and convenience to express their messages, opinions, facts, information etc.

30. What are the principles of Effective Communication?

Answer: Effective communication has some principles which need to be follows. These are –

(a) Clarity – should be clear and easy understandable.

(b) Attention – receiver must be attentive.

(c) Consistency – consistent with the planned objective.

(d) Adequacy – information must be complete and adequate.

(e) Timeliness – message must be given at proper time, otherwise communication will lose its importance and effectiveness.

(f) Feedback – receiver must give the feedback to sender.

(g) Economy – communication process must be cost effective i.e. less costly.

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Class 10 – Communication Skills 50+ most important question answer

31. What is the 7C’s of Effective Communication?

Answer: 7 C’s of Effective communication – are the set of rules which must be followed by sender while creating the messages. These rules are –

(i) Control – Control over yourself, body language, tone, pace, etc..

(ii) Conversational– must be two-way communication i.e. try to converse to involves the other person.

(iii) Confident – Sender must be confident.

(iv) Competent– deliver of message in a way which can be understand by receiver i.e. sender must be competent to deliver the same message differently.

(v) Calm – sender must be calm and relaxed.

(vi) Clear – Be clear in message, i.e. easy to understand by receiver.

(vii) Concise – Always be specific, don’t waste valuable time. Always deliver in a short and concise way.

32. What are the barriers in Effective Communication?

Answer: Barriers in communication are

(i) Lingual Factor / Language Barriers

(ii) Environmental Fact

(iii) Past Experiences / Past habbits

(iv) Cultural Influence

(v) Prejudice / Preconceptions

(vi) Feelings / Emotions / Mood

(vii) Personal Factors / Lack of confidence

33. What is Sentence?

Answer: A sentence is a group of words giving a complete thought. A sentence must contain a subject and a verb. There are three types of sentences – (a) Simple Sentence (b) Compound Sentences and (c) Complex Sentences.

34. What is Simple Sentence?

Answer: A simple sentence is one independent clause that has a subject and a verb and expresses a complete thought.
• Must have a subject and a verb.
• Must express a complete thought.
• Must only have one clause.
Examples
• I am out of paper for the printer.
• Will you help me with the math homework?

35. What is Compound Sentence?

Answer: A compound sentence allows us to share a lot of information by combining two or more related thoughts into one sentence.
Example
I drove to the office, and then I walked to the cabin.

36. What is Complex Sentence?

Answer: A complex sentence is a sentence that combines one independent clause with at least one dependent clause.
Example
•Although Rohan had some doubts, he found the courses very useful.
•Computers have come a long way since they first came on the market.

37. What is Phrases? What are the different types of phrases?

Answer: Phrases are a group of words that work together to communicate an element of speech.
Types of phrases are –
i) Prepositional Phrases ii) Participial Phrase iii) Appositive Phrase. iv) Gerund Phrase v) Infinitive Phrase

38. What are the different parts of Sentence?

Answer: Every sentence can be broken into two parts-

a) Complete Subject – The complete subject consists of simple subject ( The noun or the pronoun is the subject is about) and its modifiers
b) Complete Predicate – The complete predicate is made of up of verb and its modifiers.

The old man built a road.

the subject is – “the old man”

the predicate is – “built a road”

39. What is Object?

Answer: The object is a part of the predicate. Object tell about the things being acted upon by the verb.

The old man built a road.

the subject is – “the old man”

the predicate is – “built a road”

  • the object is – ‘ a road’
  • the verb is – ‘ built’

40. What is Parts of Speech?

Answer : A category to which a word is assigned in accordance with its syntactic functions.

In English the main parts of speech are noun, pronoun, adjective, verb, adverb, preposition, conjunction, and interjection.

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Class 10 – Unit – 1 : Communication Skills 50+ most important question answer

41. Define each Parts of Speech with example.

Answer : There are nine parts of speech in English. These are

(i) Noun – A word for a person, place of things. e.g. – Rama, Chennai, Box, Info Tech, democracy, gravity, etc.

(ii) Pronoun – A word that stands in for a noun i.e. to use in place of noun. e.g. he, she, I, we, they, him, her, me, us, them.

(iii) Adjective -A word that describes the noun or pronoun. e.g. green – ‘green leaf’, young in ‘young girl’

(iv) Verb – A doing word. e.g. cried, jump, read, like, etc.

(v) Adverb – A word that describes an adjective, adverb or verb. e.g. quickly, slowly, carefully, etc.

vi) Preposition – A word that shows the position in time or space i.e. shows relationships. e.g. on, over, for, besides, etc.

vii) Conjunction – A word that connects two sentences together i.e. joining words. Eg. and, but, or, because.

viii) Interjection – A word of surprise. Eg. hey, well, now, so, Wow!, Oh my!

ix) Article – A word that introduces a noun. e.g. a, an, the

42. What is Quantifiers?

Answer : The words that describe the quantity or amount of a noun are called quantifiers. e.g. much, many, little, few, bit, several, etc.

43. What is Countable Nouns?

Answer : Countable nouns are those which can be counted. Countable noun can be used in both singular and plural forms e.g, books, apples, pens, phones, rooms, glasses, etc.

44. What is Uncountable Nouns?

Answer : Uncountable nouns are those which cannot be counted. Uncountable noun can be used in singular forms e.g, time, milk, money, etc.

45. Write the quantifiers for Countable & Uncountable Nouns?

Answer : Quantifiers are used when we want to give information about number or quantity of a noun.

Countable Nouns – QuantifiersUncountable Nouns – Quantifiers
much, a little, little, very little, a bit, a great deal of, a large amount of, a large quantity of , a bit ofmany, a few, few, very few, a number, several, a large number of, a great number of, a majority of, couple of

46. Write the quantifiers that can be used with both Countable & Uncountable Nouns?

Answer : Quantifiers are used when we want to give information about number or quantity of a noun.

Common Quantifiers – Countable & Uncountable Nouns
all, enough, more, most, less, least, no, none, not any, some, any, a lot of, lots of, plenty of, heaps of, tons of, loads of

47. What is Article writing?

Answer : Article writing is the process of creating a non-fiction text about current or recent news, items of general interest or specific topics.

48. What is the format of Article writing?

Answer : The format of article writing is –

Format_of_Article_Writing
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49. What is a Paragraph?

Answer : A paragraph is a series of sentences that are organized and coherent, and are all related to a single topic.

A paragraph is a group of sentences that describes one idea.

50. What are the parts of a Paragraph?

Answer : A paragraph is having different parts –

a. Topic sentences

b. Supporting details

c. Colourful vocabulary

d. Concluding sentences

51. What are the rules for writing a good paragraph?

Answer : A basic rule of writing a paragraph is –

A paragraph represent one idea., if you have to write about different idea, start a new paragraph.

To write a good paragraph, you need to follow these rules –

  • a) Write an Outline for the Paragraph – (i) topic and (ii) supporting information of the topic
  • b) Write the topic sentence – that describe the topic.
  • c) Write supporting sentences for each outline, with the help of example or facts.
  • d) Write the concluding sentence, i.e. sum up the idea of the paragraph.
  • e) Combine all the lines to get your final paragraph.


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Info Tech Class 10 Unit 1 Communication Skills

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