By Anjeev Kr Singh – Computer Science Educator
Published on : September 9, 2021 | Updated on : June 30, 2023
61. Identify the disadvantages of non-verbal communication –
a. Vague and Imprecise
b. Continuous
c. Multi-channel
d. All of the above.
62. Identify the disadvantages of non-verbal communication –
a. Cultural bound
b. Long conversations are not possible
c. Both (a) and (b)
d. All of the above.
63. The Perspective in Communication focuses on the way in which __________
a. our shared meanings and practices are constituted through language and symbol
b. the construction of messages,
c. their dissemination through media, organizations, and society
d. All of the above
64. Each communication exchange depends on our own ‘filter’ through which
(i) we see the world,
(ii) the person we are communicating with,
(iii) the situation or topic we are communicating about.
a. Only (i)
b. Both (i) & (ii)
c. All (i), (ii) and (iii)
d. None of (i), (ii) and (iii)
65. _________ perception is the ability to see and interpret (analyse and give meaning to) the visual information that surrounds us.
a. Visual
b. Language
c. Past Experience
d. Prejudice
66. _________ occur when we take an isolated experience with one ‘type’ of person and then act as if all encounters in the future with people of the same ‘type’ or with the same characteristics will result in the same experience.
a. Feelings
b. Emotions
c. Prejudice
d. Neutrality
67. Feelings can influence your communication with another person in _______ ways.
a. One
b. Two
c. Three
d. Four
68. Your feelings can influence your communication with another person in
(i) the way that you feel on a given day, and
(ii) how you feel about a specific person.
a. Only (i) is correct
b. Only (ii) is correct
c. Both (i) and (ii) are correct
d. None of these
69. The last area of influence on communication is your _________ .
a. feelings
b. environment.
c. experience
d. language
70. All of us communicate differently in different environments. (T/F)
a. True
b. False
71. Identify the do’s of body language.
a. Make eye contact.
b. Have a firm handshake.
c. Check your facial expression
d. Rubbing your hands together during an important meet up
72. Which of the following is the do’s of the body language.
a. Leaning back while meeting with a friend or close colleague.
b. Refrain from sending mismatched messages.
c. Crossing your arms during an interesting conversation.
d. Making too much eye contact.
73. Which of the following are don’t of body language?
a. Watch for actions that can be taken for defensiveness
b. Don’t appear disengaged.
c. Fidgeting.
d. Touching your face too often
74. There are _______ factors influencing the workplace communication.
a. 3
b. 5
c. 8
d. 7
75. Which of the following are Factors, affecting communication at work place?
a. Cultural diversity
b. Misunderstanding of Message
c. Emotional Difference
d. All of the above
76. Which of the following are Factors, affecting communication at work place?
a. Past Experience
b. Educational and Intellectual difference
c. Group affiliations
d. All of the above
77. Which of the following are Factors, affecting communication at work place?
a. Positional Differences among the Personnel
b. Functional Relationship between Sender and Receiver
c. Both (a) and (b)
d. None of these
78. When people from different cultural backgrounds communicate the chance of ___________________ of the message is higher.
a. misunderstanding and wrong interpretation
b. understanding and correct interpretation
c. understanding but sometimes correct interpretation
d. misunderstanding but the correct interpretation
79. _________ and _________ of the parties involved in communication significantly affect the meaning of communication.
a. Emotions, Feelings
b. Language, Cultural
c. Relations, Feelings
d. None of theses
80. Amit is a patient, Ravi is a Physicians and Mohit is a relative of Amit. Who is having less emotional feelings with Amit.
a. Ravi
b. Mohit
c. Both
d. None
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